Privacy Policy

Last Updated: October 24, 2025

Look, We Get It - Privacy Matters

Here at Pyrelith Sentinel Fitness, we're not just about forging strength and guarding health in the gym. We take protecting your personal info seriously too. This isn't some cookie-cutter policy we copied from somewhere - it's how we actually handle your data.

We're a functional training facility based in Vancouver, BC, and we've been around long enough to know that trust is earned. So let's break down what we do with your information when you train with us, book sessions, or just browse our site.

Alright, so when you sign up for membership or book a personal training session, we're gonna need some basics:

  • Personal Details: Your name, email, phone number, address - standard stuff for membership cards and keeping in touch
  • Payment Info: Credit card details, billing address - gotta process those membership fees somehow
  • Health & Fitness Data: Medical history, fitness goals, current fitness level, injuries or limitations - can't design proper programs without knowing where you're at
  • Attendance Records: When you show up, what classes you take, gym access logs - helps us manage capacity and see what's popular
  • Performance Metrics: If you're working with our coaches, we track your progress, PRs, workout stats - the good stuff that shows you're getting stronger
  • Technical Data: IP address, browser type, device info when you use our website or app

We're not collecting anything weird or unnecessary. Just what we need to run a proper training facility and keep you safe.

We're not sitting around reading your data for fun. Here's what we do with it:

Membership & Services
  • Process your membership payments
  • Schedule your training sessions
  • Give you 24/7 access to the facility
  • Track your class bookings
Training & Safety
  • Design custom workout programs
  • Monitor your progress and adjust plans
  • Keep you safe during Olympic lifts and high-intensity work
  • Provide nutritional guidance that fits YOUR goals
Communication
  • Send class schedules and updates
  • Notify you about facility closures or changes
  • Share tips and training advice
  • Respond to your questions (usually pretty quick)
Legal Stuff
  • Comply with Canadian privacy laws
  • Maintain records for liability purposes
  • Handle emergency situations if needed

We're pretty protective of your info. We don't sell it or blast it out to random companies. But there are a few situations where we share it:

Service Providers: Our payment processor, scheduling software, email service - the tools we use to run the gym. They're under strict contracts and can't use your data for their own stuff.
Emergency Contacts: If something happens during training and we need to reach your emergency contact or medical personnel - your safety comes first.
Legal Requirements: If law enforcement shows up with proper paperwork or there's a legal obligation, we gotta comply. Hasn't happened yet, but you should know.
Business Transfers: If we ever sold the gym (not planning on it), your membership info would transfer to the new owners so you can keep training.

That's it. We don't share your workout stats on social media without permission, we don't sell your email to supplement companies, none of that nonsense.

Security isn't just about physical strength - we lock down your digital info too. Here's what we've got in place:

  • Encryption: Payment data and sensitive personal info gets encrypted both in transit and at rest
  • Secure Servers: Our databases are hosted on secure Canadian servers with regular backups
  • Access Controls: Only staff who need access to certain info can get to it - not everyone sees everything
  • Regular Updates: We keep our systems patched and up-to-date to prevent vulnerabilities
  • Staff Training: Our team knows how to handle your data properly and what to watch out for
  • Physical Security: Paper records (yeah, we still have some) are locked up when not in use

No system is 100% bulletproof, but we're doing everything reasonable to protect your info. If there's ever a breach, we'll let you know right away - that's the law and just common decency.

This is YOUR data. Under Canadian privacy law (PIPEDA), you've got rights, and we respect 'em:

Access

Wanna see what we have on file? Just ask. We'll give you a copy of your personal info, usually within 30 days.

Correction

If something's wrong or outdated, let us know and we'll fix it. Especially important for medical stuff.

Deletion

If you cancel your membership, we'll delete what we can. Some stuff we gotta keep for legal/tax reasons, but we'll minimize it.

Opt-Out

Don't want marketing emails? No problem. You can unsubscribe anytime. We'll still send important stuff about your membership though.

To exercise these rights, just shoot us an email at info@pyrelithsentinel.info or swing by the front desk. We'll verify it's really you (security thing) and then take care of it.

Our website uses cookies - not the protein ball kind, the internet kind. Here's the deal:

Essential Cookies

These keep the site working - remember your login, keep your session active, that sort of thing. Can't really turn these off if you want the site to function.

Analytics Cookies

Help us see what pages people visit, how long they stay, what's popular. We use this to improve the site. These are anonymous - we're not tracking individual people around the internet.

Preference Cookies

Remember your settings, like if you prefer metric or imperial for weights. Makes your experience better.

You can adjust cookie settings in your browser if you want. Just know that blocking some cookies might make parts of the site wonky.

We do offer youth athletic training programs, but we don't knowingly collect personal info from anyone under 16 without parental consent. If you're under 16 and want to train with us, your parent or guardian needs to handle the membership signup and provide consent.

For our youth programs, we require extra parental involvement and get specific consent for collecting health and fitness data. Safety first, always.

Things change - laws get updated, we add new services, technology evolves. If we need to update this privacy policy, we'll post the new version here with a new "Last Updated" date at the top.

For major changes that affect how we use your data, we'll send you an email or post a notice at the gym. We're not gonna sneak changes past you.

Worth checking back here occasionally if you're curious, but we'll make sure you know about anything important.

Got questions about this policy or how we handle your data? Don't hesitate to reach out. We'd rather answer questions than have you wondering.

Contact Our Privacy Officer

Pyrelith Sentinel Fitness

1247 Granville Street, Vancouver, BC V6Z 1M5

(604) 555-7839

info@pyrelithsentinel.info

If you're not satisfied with how we handle a privacy concern, you can file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

Bottom Line

We collect what we need to run a safe, effective training facility. We protect it like we'd want our own data protected. We don't sell it or misuse it. And you've got control over it. That's the real deal - no corporate fluff, just straight talk about how we handle your privacy at Pyrelith Sentinel Fitness.